Hinduja Global Solutions Ltd (HGS) is part of the multi-billion dollar Hinduja Group, HGS is a global leader in business process management (BPM) operating a network of 69 customer experience centres with around 45,900 employees across 71 delivery centers in seven countries. HGS had revenues of US$ 694mn in FY19. Edelweiss Financial Services advised on the sale of India Domestic CRM Business of HGS to Altruist Technologies, a leader in voice-based BPO with a pan-Indian delivery footprint.